Ollis/Akers/Arney's Erica Gaynor: "The most critical component is communication and engagement with your employees."

People Centric Consulting Group CEO Don Harkey: "By upgrading the organizational machine, health care organizations become more successful in all areas."

Lynne Haggerman & Associates owner Lynne Haggerman lays out new regulations.

Certified financial planner Kenny Gott: "If your plan is on track, you can ignore temporary market swings."

Downtown Springfield Association's Rusty Worley: "It is impossible to gaze into the crystal ball to foretell how center city will adapt and change over the next 10-20 years. But we can take faith in how those who came before worked hard ... and believed in themselves and each other."

Revel Advertising's Chris Jarratt: "Whether we like it or not, our region’s brand is being crafted every day by the stories we all tell."

OMB Bank's Joey Orr: "By supporting small-scale ventures, fostering innovation and nurturing strong relationships, community banks can play a vital role in creating and maintaining thriving local economies."

Custom Creations Landscaping & Lawn owner Kevin Runyon: "Designing landscapes that work in harmony with nature is not only a responsible choice but a smart business move."

People Centric Consulting Group CEO Don Harkey: "Employee surveys are a powerful tool for engaging your employees, but they only work when you engage your employees with the results."