Passengers sue Delta over refund refusals

A lawsuit seeking class-action status has been filed against Delta Air Lines.

The suit was filed by some Delta passengers impacted by the CrowdStrike outage last month. The litigation alleges Delta refused or conditioned refunds to passengers whose flights were canceled.

“The impact on Delta passengers was disastrous,” the lawsuit reads. "Delta’s failure to recover from the CrowdStrike outage left passengers stranded in airports across the country and the world and, in many cases, thousands of miles from home.”

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