2020 Trusted Advisers Up-and-Comer: Chase Marable

Up-and-comers need momentum behind them and a trajectory leading them to something even bigger. Chase Marable, commercial risk management consultant at Connell Insurance Inc., certainly meets that definition.

Marable earned a bachelor’s degree in risk management and insurance from Missouri State University and joined Connell Insurance in 2018. He advises 28 clients in risk management, human resources, employee benefits and workers’ compensation.

Since joining Connell Insurance, Marable has taken his individual annual billings to $3.5 million in 2019 from $1.2 million the year prior. He also is involved in multiple industry associations. He is the MSU college liaison for the Risk Management & Insurance Society, and he is a general member of the Missouri Association of Independent Agents, the Missouri Association of Manufacturers and the Springfield Area Human Resources Association.

Marable says his communication skills and ability to listen and to provide quick, creative solutions are key components of his role as a client advocate. And he takes that role seriously.

“Going above the call of duty in my work is what I love to do,” he says.

Marable notes a specific example when a van drove through a client’s building, just as he was sitting down for dinner with his fiancee. Within half an hour, Marable was on the scene, helping explain the claims process and answering questions.

“I feel that I always have a duty to put my clients first and be there in the time of a claim, not just when I’m requested to be present,” he says. “I could have simply let the claims adjuster handle it the next day, but I know that a claim can be a confusing and stressful time.”

Marable’s work also can have a significant monetary impact.

He recalls partnering with a nonprofit organization in 2019 and discovering during a workers’ compensation audit that the auditor had misallocated numbers and used incorrect classification codes. Correcting the mistake decreased the audit by $23,496 and set up payroll allocations to be correctly matched in the future.

In another instance, Marable and his team worked with a client to help reduce the frequency and severity of workers’ compensation claims. Working with new safety partners and setting up intentional safety and culture decisions led to an 84% reduction in claims from 2018 to 2019, totaling a savings of $728,000.

It isn’t just in his job that Marable puts others first. He is actively involved and invested in the Springfield community.

“My goal for the future is to impact as many organizations in Springfield, Missouri, and our surrounding communities, civically and professionally, as I can,” he says.

Marable is a member of Leadership Springfield’s Class 37, the Springfield Area Chamber of Commerce’s The Network and Rotaract Club of Springfield. He is invested in supporting and engaging the next generations, too, as a Kickapoo High School Club Adviser for Kiwanis International, and the advisory board secretary for Junior Achievement of Southwest Missouri.