Sheer grit has driven Kevin Waterland to accomplish more in the last 12 years than most ever will. Life circumstances propelled Waterland straight out of high school into the workforce. Within two years, he was working the front desk for the company formerly known as Service World Computer Center, and later TSI, where he has remained in graduated capacities ever since. Waterland partnered with his employer Doug Pitt to start and later sell a cloud-based company called Nexus. The two have now launched their second venture together, SyndeoSolutions LLC, providing internet services to over 3,000 apartments in Southwest Missouri. Most recently, Waterland and Pitt bought out previous partners in TSI to form Pitt Technology Group LLC, which serves as the parent company for three distinct, but related, companies.
What was your professional aha moment? Your company’s services are not always the best fit for a customer and it’s OK to say that.
What about your job would shock clients? One of the largest expenses in the IT service industry is training. Skill sets and certifications that are valuable now, will be obsolete in five years.
What did you learn the hard way? Perfection can be a long-term goal. Business practices that do not directly affect customers can be done in a timely manner and perfected over time.
How many times do you hit the snooze button in the morning? Until my brain accepts that it has become an emergency.
Local medical marijuana dispensaries must find ways to get creative with their marketing in light of industry advertising regulations released this summer by the Missouri Department of Health and Senior Services.
Marc Thornsberry, a Senior Engineer at CJW, says he joined the company after working in the public sphere. He says CJW had a ton of experience working with the community, and putting their customer's and clients.
Sandra Smart, a technology and commercialization specialist, shares helpful advice and cautionary tips about the importance of tracking cash flow for new or established businesses. Smart works with tech entrepreneurs and hosts training workshops through the Missouri SBDC at Missouri State University's efactory.
Michael Smith and Chris Sawyer, COO and CEO of Next Level Solutions respectively, discuss how they keep their remote teams and offices in and out of country on the same page. Next Level Solutions was ranked #1 in the Springfield Business Journal's 2021 Dynamic Dozen.
John Oke-Thomas, architect and co-founder of minorities in business, responds to the accusation that minority businesses are only successful because of the priority they have received in lending. He says that if a business uses a loan well, it shows their worth.
Sandra Smart, a technology and commercialization specialist, shares tips for entrepreneurs who are ready to seek funding. Some of her tips apply broadly; some target technology industry businesses. Smart works with tech entrepreneurs and startups, and hosts training workshops through the Missouri SBDC at Missouri State University's efactory.
Hollie Elliott discusses common misconceptions about locating your business in a small town. She says that there are a lot of benefits that people may not consider.
Drawing on his own experience dynamically evolving his company and business model, Jim Meinsen discusses when and how you might need to draw on new technology. Jim and Debbie Meinsen are co-owners of TCI Graphics in Springfield.
John Oke-Thomas, longtime Springfield architect, discusses his philosophy on architecture. He says that future historians will be focused on the sustainability of our contemporary architecture.
Erin Hedlun, director of marketing and communications at Evangel University, says compassion is an important job skill. Hedlun says it is a component of what makes a leader.
Rachel Barks, owner of Artistree Pottery, talks about the concepting that went behind the aesthetic of the business.