Crystal Mapp has been an invigorating agent of change for regional accounting firm, KPM CPAs & Advisors. After joining the team in 2013, Mapp embarked on a process that has garnered the firm national recognition for its rebranding, modern marketing methods and a new community involvement and giving program called KPM Cares. Mapp identifies the creation of KPM Cares as her proudest accomplishment to date. In the course of one year, KPM employees have donated $275,000, reached 155 organizations and logged 2,120 volunteer hours. Mapp also remains active in Junior League of Springfield, United Way of the Ozarks, Springfield Public Schools Cents of Pride program and The Network.
What was your first job? Auntie Anne’s Pretzels. I took that job and guarding their trade secrets very seriously. Sadly, I don’t think I could do the pretzel flip anymore.
hat was your professional aha moment? Learning the intricacies of networking and becoming involved locally. It is amazing when it all starts to fall into place and you feel a real sense of belonging in the community.
What do you miss most about the 1990s? “Friends,” “Seinfeld,” “Frasier,” “90210,” “Pulp Fiction,” “Clueless,” “Titanic,” “Goodfellas,” “Good Will Hunting,” “Dazed and Confused” – so many classics!
What did you learn the hard way? It is necessary to delegate tasks to free up time – even if the task wouldn’t be done exactly as I would have done it. You have to prioritize.
Local medical marijuana dispensaries must find ways to get creative with their marketing in light of industry advertising regulations released this summer by the Missouri Department of Health and Senior Services.
Marc Thornsberry, a Senior Engineer at CJW, says he joined the company after working in the public sphere. He says CJW had a ton of experience working with the community, and putting their customer's and clients.
Sandra Smart, a technology and commercialization specialist, shares helpful advice and cautionary tips about the importance of tracking cash flow for new or established businesses. Smart works with tech entrepreneurs and hosts training workshops through the Missouri SBDC at Missouri State University's efactory.
Michael Smith and Chris Sawyer, COO and CEO of Next Level Solutions respectively, discuss how they keep their remote teams and offices in and out of country on the same page. Next Level Solutions was ranked #1 in the Springfield Business Journal's 2021 Dynamic Dozen.
John Oke-Thomas, architect and co-founder of minorities in business, responds to the accusation that minority businesses are only successful because of the priority they have received in lending. He says that if a business uses a loan well, it shows their worth.
Sandra Smart, a technology and commercialization specialist, shares tips for entrepreneurs who are ready to seek funding. Some of her tips apply broadly; some target technology industry businesses. Smart works with tech entrepreneurs and startups, and hosts training workshops through the Missouri SBDC at Missouri State University's efactory.
Hollie Elliott discusses common misconceptions about locating your business in a small town. She says that there are a lot of benefits that people may not consider.
Drawing on his own experience dynamically evolving his company and business model, Jim Meinsen discusses when and how you might need to draw on new technology. Jim and Debbie Meinsen are co-owners of TCI Graphics in Springfield.
John Oke-Thomas, longtime Springfield architect, discusses his philosophy on architecture. He says that future historians will be focused on the sustainability of our contemporary architecture.
Erin Hedlun, director of marketing and communications at Evangel University, says compassion is an important job skill. Hedlun says it is a component of what makes a leader.
Rachel Barks, owner of Artistree Pottery, talks about the concepting that went behind the aesthetic of the business.