YOUR BUSINESS AUTHORITY

Springfield, MO

BBB issues report on another Springfield timeshare liquidator

Posted online

The Better Business Bureau covering the Springfield market issued its second warning this week about doing business with Queen City timeshare liquidation firms.

In its latest report issued this morning, the BBB cautioned potential customers of Martin Management Group, owned by Steve Martin and David Martin, according to a news release. On Monday, the bureau’s St. Louis office warned customers of Travis Dibben’s Escape Resolutions LLC, which also liquidates timeshares.

Martin Management Group has the lowest possible rating of F with eight complaints — six of which the company failed to respond to on the BBB’s website.

The complaints allege Martin Management Group failed to liquidate customers’ timeshares as promised and became illusive after accepting payments, according to the release.

The BBB included an email Martin Management Group sent to a London, Arkansas, customer on Aug. 23.

“We had to restructure our entire organization, which has left us behind our preferred schedule,” officials wrote.

While company officials told the man it “would definitely fulfill that obligation,” the consumer reported he gave Martin Management another $2,100 with no results.

According to the BBB, Martin Management had operated at 2109 N. Glenstone Ave., Ste. F, before relocating this summer to 3337 S. Scenic Ave. It’s now believed the company is working out of David Martin’s 5832 S. Clay Ave. residence in Springfield.

Martin Management’s website includes a statement claiming it’s accredited by the BBB. However, on the BBB’s website, the company is listed as “not BBB accredited.” MartinMg.com continues to list its address on North Glenstone.

Steve and David Martin could not be reached this morning at the phone number on Martin Management’s website. The BBB’s attempts to reach them also were unsuccessful. The company is still active, according to Missouri secretary of state records.

Comments

No comments on this story |
Please log in to add your comment
Editors' Pick

Bankruptcy court: Creditor taking over JQH assets

Former investor Jonathan Eilian’s J.D. Holdings plans to buy at least 35 properties through a landmark bankruptcy settlement.

Most Read
What is the top priority among these road projects in the city’s capital improvements program?

View results

SBJ Live logo
MOST-WATCHED VIDEOS
Booked - Go Back to the Basics

“You’ve gotta go back to the basics,” says Larry Peterson, Executive Director, Habitat for Humanity of Springfield Missouri. Peterson says he gains leadership advice from General Ulysses S. …

App-titude - Due - A Simple To Do List Are your having trouble keeping track of everything on your to-do list? Due is an iOS app that helps you keep track of all your errands. “It essentially does just one thing — it keeps a due date …
Three Tips to Build Employee Buy In “First and foremost if you have any kind of idea that you want to bring forward, it has to be data driven,” says Kelly Lee, Business Program Manager on the Infrastructure Team at Facebook. Lee …
My Mentor - Career Guidance “I’ve had a couple [mentors], but probably a career mentor is David Agee. He’s been there since the day I started,” says Amanda Tummons with Husch Blackwell, one of Springfield Business …
Beyond the Spotlight - Brain Balance “They liked this and they thought it was important, but they couldn’t see — how do I actually make this into a business? How do I bring this into my business?” Robert Melillo, founder of …