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Creating a Customer-Focused Culture

Sam Dryer, Managing Director with the Greater Ozarks Division of Mutual of Omaha explains how companies can create a customer-focused culture and still meet sales goals. Dryer provides four tips and …

Newsmakers in the areas of accounting, advertisement, architecture, education, law, nonprofit and real estate.

Jason Gage, City Manager for the City of Springfield, outlines how Springfield is distinct from other communities, positioning the city well for a national reputation. This is sponsored …

Newsmakers in the areas of accounting, banking and finance, community, education and law.

Revenue drops by 3 percent during the manufacturer’s third quarter.

Andrew Lear succeeds Kristi Fulnecky, who resigned last month.

Revenue hits $1.1 billion as profits climb to $90 million.

Retailer’s CEO cites comparable store sales increase during three-month period.

Larry Ellison sets up the U.S. operations for Vancouver, Canada-based Agrios Global Holdings.

Jay Jung launched his third restaurant venture; SmileDirectClub LLC opened a SmileShop; and James Financial Partners LLC launched a Branson branch.

Newsmakers in the areas of accounting, banking and finance, education, government, nonprofit and retail.

You’ve just invested a significant amount of time and money to train members of your team. Now you have to see if your employees actually learned the confidence, skills, behaviors, or attitudes you …

Features Editor Christine Temple interviews the vice president and wealth management consultant for Commerce Trust Co.

The health care plan through the Missouri chamber impacts 2,100 individuals at almost 150 businesses in Springfield.

Indoor kids playground Jungle Gym LLC opened; Pinnacle Business Solutions LLC started as a home-based business-consulting firm; and a church building in Ozark was converted to The Finley.

“Ready. Set. Give.” is an eight-part series that helps companies create a culture of giving. “The best, most efficient way a company can help is just start that conversation,” says Esther …

“We take that merchandise in, that donated product, we turn around and turn it into cash, and then the cash funds the mission, and that helps us build the homes,” says Will Kuebler, ReStore …

Advanced Plan Designs is expanding its footprint at a time when retirement planning is shifting.

“Ready. Set. Give.” is an eight-part series that helps companies create a culture of giving. Stephanie Anderson, Operations Coordinator for I Pour Life, says companies with the most successful …

Gregg Scholtens, Executive Vice President for Nabholz Construction in Springfield, Missouri, says the construction industry as a whole lost many craftsmen during the 2008 recession. “I think we …

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